UNIVERSITY OF THE AZORES
We hope that you enjoy your time here as an Erasmus exchange student, and that this handbook will help prepare you for your visit by providing some useful information to assist you during your time here.
This handbook describes how the University of the Azores (UAc) works, where students should go, and who they should see to resolve questions and concerns. Procedures are outlined here so that all Erasmus students may be aware of the parameters within which our academic community functions.
It also provides information about living in the Azores, in order to help you adjust to life in a different country.
Information and procedures may change during the year. You will be notified by email if a change should occur, and the revision will appear as soon as possible in our web page.
The University of the Azores is located in the Archipelago of the Azores, a Portuguese region located in the Atlantic North, between Europe and America.
It´s organized in three campi located in three different islands:
Rua da Mãe de Deus
9500-321 Ponta Delgada
Rua Capitão João d’Ávila – Pico da Urze
9700-042 Angra do Heroísmo
Rua Prof. Doutor Frederico Machado N.º 4
Located in the middle of the Atlantic Ocean, the Azores are easy to reach.
There are daily flights from Lisbon to the islands of São Miguel (João Paulo II Airport), Terceira (Lajes Airport) and Faial (Horta´s Airport). There are also regular flights from Porto to Ponta Delgada. Each trip takes about two hours.
These flights are carried out by the main portuguese air company TAP Portugal and by the Azorean air company, Azores Airlines. There are also low cost airline companies flying to the Azores. Additionally, during certain times of the year, there are also charter flights from some European cities directly to Ponta Delgada.
SATA International also flies regularly to the USA (Boston, Massachusetts) and to Canada (Toronto).
Each island has an airport.
In São Miguel island, located less than 3 km from the city of Ponta Delgada, João Paulo II Airport offers several options to take you to your destination, upon your arrival:
It is a circular and frequent circuit operated by MiniBus, available every day of the week, from 8 a.m. to midnight. Periodicity and departure frequency – every 40 minutes.
At the moment, the shuttle service only works with appointments via telephone number or via email.
One-way ticket: €8.00
Round-trip ticket: €14.00
Contact: (+351) 926 449 624 | email@example.com
Around €10 (to Ponta Delgada city).
At Terceira island, the Lajes Airport is located about 22 km from Angra do Heroísmo city and the average taxi ride is about €20. You can also find taxis at the arrivals.
At Faial island, Horta’s Airport is located 10 km from the city, and the average taxi ride is about €15. You may also find taxis at the Arrivals.
If you wish to rent a car, several local companies operate at the three airports. To rent a car, you should go to the airport’s car rental counters located in the Arrivals area, or you can make your reservation in advance.
To rent a bike, you must install the “Atlantic Bikes” App and make your registration.
The University of the Azores undertakes programmes of education and research in its six schools:
External Relations Office (ERO)
The External Relations Office (ERO) provides information and assistance to all the Erasmus incoming students undertaking a study placement abroad through Erasmus. It also provides a welcome programme to give students further information, advice and support on arrival at the University of the Azores.
Erasmus Institutional Coordinator and Pro-Rector Institutional Mobility Coordinator
Maria Amélia Oliveira Gonçalves da Fonseca
External Relations Office (ERO)
Rosana Furtado (Incoming Students: SMS – Ponta Delgada campus)
Marisa Lopes (Incoming Students: SMS – Angra do Heroísmo campus and SMT – Ponta Delgada/Angra do Heroísmo campus)
Graça Cavaco (Free-Mover)
In order to study at the University of the Azores as an Erasmus student, your home institution must have an institutional agreement in place with the respective school of our university.
Applications must firstly be made to your home university, and if selected they will nominate you to UAc. All students who have been nominated to take part in an Erasmus exchange will receive the appropriate UAc´s application form instructions. We will only consider applications from students who have been nominated by their home institution.
If you wish to work rather than study, the UAc is glad to accept Erasmus trainees, in this case, an institutional agreement is not required. Please send us an e-mail stating what the traineeship might involve, and we will assist you through the process. Bellow, you may find the traineeships’ application deadlines.
Our Erasmus Institutional Code is P ACORES01.
Please read very carefully our Incoming Application Guide, which has all the necessary steps to complete your application.
To proceed with your application, you have to make sure that your University sent your nomination to the UAc. For traineeships mobilities, you must be sure that you already have the University of the Azores’ authorization to carry out a traineeship in our institution, provided upon a previous contact.
You should also have copies (or prepare) of the following documents:
Please note that, in case you’re using the OLA, the Learning Agreement for studies mobilities must be available for the University of the Azores’ signature at the On-line Learning Agreement dashboard (OLA) and you must also submit your application at Inforestudante, in order to approve your mobility.
Thus, it’s mandatory to register and fulfill all the requirements in order to have your mobility exchange approved!
Deadlines for on-line application (SMS -Studies mobilities)
1st Semester (Winter/Autumn Semester) – April 1st to June 30th.
2nd Semester (Spring/Summer Semester) – October 1st to November 30th.
Deadlines for on-line application (SMT – Erasmus Traineeships mobilities)
There are no deadlines to apply for an Erasmus traineeship mobility, however, it’s mandatory to apply within one month (minimum) in advance, considering the starting date of the traineeship.
Before applying, please send an email to firstname.lastname@example.org with the following information about your Erasmus traineeship, in order to verify if it’s possible to accept the request:
Traineeships in the month of August are not allowed!
Students from outside the EU must bring their passport. Non-European and Turkish students must arrive with a student visa. The visa request must consider the duration of the mobility (1 semester or 1 year). Upon arrival (in the first three days), Non-European and Turkish students must go to SEF (Foreign and Border Services).
For further information, check the website of SEF or contact the nearest Portuguese Embassy.
The UAc may issue acceptance letters for VISA purposes, upon request and after the mobility’s approval.
At the UAc the language of instruction is portuguese, however, we provide a tutorial system in english to Erasmus students. Classes are taught in portuguese, although teachers authorize essays/paper works, examinations or oral presentations in English. Also, the list of recommended literature in most subjects contains a sufficient number of articles/books in English. Nevertheless, the evaluation methods to be used in each course are established by teachers at the beginning of the semester.
Therefore, in order to communicate properly and attend classes successfully, during your mobility period, it’s absolutely important having the following language proficiency upon your arrival:
Portuguese level B1
English level B1
Since 2016/2017 the European linguistic platform (OLS) offers you a course in Portuguese and English languages. We strongly recommend that you evaluate your level of knowledge of the language (Portuguese or English), and, if needed, take the course online. Ask your University for access to OLS.
Please note that the University of the Azores is not responsible for academic failures nor any other misunderstanding related to your mobility procedures due to the lack of language skills.
During school semesters, the University of the Azores offers Portuguese Foreign Language classes. It is a unique opportunity for students to improve their portuguese language skills.
The PLE course has an administrative fee of €15,00, non-refundable, which includes the language certificate. After the application, students will receive the payment instructions by email.
The PLE starts on the first week of classes of each semester and provides you with 6 ECTS, if you succeed. The PLE may be included in the Learning Agreement upon your arrival.
The PLE will only be offered with a minimum of 10 students enrolled in each campus (Ponta Delgada and Angra do Heroísmo).
Before each semester starts, the External Relations Office will sent a survey so that students may enroll for the portuguese course.
We strongly recommend that all Incoming students enroll for this course!
The choice of courses will depend on the degree that students are enrolled in their home universities. Students may choose courses from our Undergraduate and Master’s degrees, according to the availability of the courses.
Students must keep in mind that the first course selection may not be the final selection, changes may occur upon arrival for several reasons such as: timetable conflicts or even course availability. Your course selection must respect the bilateral agreement study area.
At the UAc, each school has an Erasmus coordinator. The Erasmus coordinator is responsible for the organisation of your courses and Learning agreement. Please get in touch with the respective coordinator to find out more about the options available to you.
Find out who is your Erasmus Coordinator in the Arriving at the UAc section.
For more information regarding our study plans, please check our course catalog.
UAc’s Students Residence
Our students residences are able to house up to 250 students in Ponta Delgada: Laranjeiras Residence (São Miguel Island) and 90 in Angra do Heroísmo: Morrão Residence (Terceira Island). They are fully furnished and equipped, offering students comfort and safety at reasonable prices. Check in is open 24h/day.
The University of the Azores also has 4 houses in Horta (Faial island) totally equipped.
Rua Dr. José Maria Caetano Matos
9500 – 116 Ponta Delgada
Rua do Morrão, nº 30, 9700 – 105 Angra do Heroísmo
To stay in our residences, it’s mandatory to apply at Servicos On-line. You must register first in order to log in (menu Sign up, and click on New Registration).
Please note, that the application for the accommodation is done in a different platform, thus, another registration is required. Therefore, you cannot use the same username and password given for the Inforestudante application.
Be sure to check, before you leave, if you have your reservation confirmed!
The number of rooms for mobility students are limited, therefore, students must apply as soon as possible. Applications received will be handled by order of submission.
Deadline to apply for accommodation:
Winter/Autumn semester: April 18th to July 15th.
Spring/Summer semester: available soon
Since the number of places at our student’s residences are limited, students can also search for private accommodation solutions. You may find renting apartments, with or without furniture, equipped kitchens, bedrooms in family houses or private residences to share with other colleagues. You also may consider booking a hostel or hotel for a couple of days and make your rent contract only after checking the facilities and conditions in the loco.
Please note that you’re responsible for booking your own accommodation in either case.
Here are some of the websites dedicated to finding accommodation in Ponta Delgada/Angra do Heroísmo/Horta managed by private operators:
Please note, that the University of the Azores is not responsible for the activities carried out, and the contents conveyed on the websites or the services offered.
Once in Ponta Delgada or Angra do Heroísmo or Horta you can check the bulletin boards on the campus of the University, looking for rooms/apartments listings.
You can also go to the Tourism Office and ask for a list of available rooms/apartments contacts.
Ponta Delgada Tourism Office
Avenida Infante D. Henrique 9500 – 769 Ponta Delgada
+351 296 308 625/6/7/8
Angra do Heroísmo Tourism Office
Rua Direita, 70/74
9700-066 Angra do Heroísmo
+351 295 21 33 93
In Portugal, health care is provided by the SNS (Serviço Nacional de Saúde/National Health Services), including public hospitals and health centres. The SNS provides emergency services (permanent medical assistance 24/day).
National Emergency Number: 112
European Union and Swiss students can be included in the SNS system by using the European Health Insurance Card. It’s very important to obtain this card in your home country, since without this card you may be subjected to high prices in order to get medical assistance. Thus, students should contact their local services in advance.
More information about the EHIC here
Students from countries outside the European Union should bring a Health Insurance in order to cover their stay in Portugal.
In case of emergency, go to the Divino Espírito Santo Hospital in Ponta Delgada and Santo Espírito Hospital in Angra do Heroísmo or the nearest Centro de Saúde (Health Centre).
Upon registration, the UAc provides an insurance for all Incoming students. This insurance is intended to protect you from personal injury occurring in the UAc´s facilities, and off-campus (outdoor classes, study visits, etc), or even during other scheduled academic activities. It also considers the normal route between the university and the student’s residence location.
The student insurance it’s mandatory and it costs €3.08 (paid upon arrival).
UAc students are entitled to medical care through our Social Services. We offer free medical appointments in General Practice, as well as, psychological assistance. If you have special needs, we also have a Special Needs Committee that will provide you with the necessary support.
More information: Health Support
Incoming Erasmus students do not pay tuition or fees in the UAc. However, you will have to pay for expenses such as accommodation or meals.
The Erasmus office at your home institution will be able to provide you with information regarding the fees that are payable to them and about any financial assistance that is available to you.
When budgeting, you should be aware that your first few weeks are likely to be more expensive as you prepare and settle into life at the University. Living costs vary from country to country and it’s important to have an idea of the cost of everyday items. You will need to budget carefully to cover all your living costs, which include accommodation, clothes, transport, books, food and entertainment.
Compared to other regions of Europe, the Azores have a low cost of living. Below you may find some prices, just to give you an overall idea of how much things cost in the Azores:
1 coffee: €0.60 – €0.80
1 pack of milk (1 L): €0.50 to €0.70
1 bottle of water (1,5 L): €0.30 (supermarket)
1 small piece of bread: €0.12
1 pack of rice (1 Kg):€0.70
Average meal (take away): €7.00
Full dinner in a middle class restaurant: €15.00
1 cinema ticket: €6.80
1 minibus ticket: €0.50
The weather in the Azores is quite pleasant, however, sometimes can vary dramatically, and you may experience all the seasons in the same day. Located in the temperate area of the Northern Hemisphere, the Azores are characterised by their mild climate throughout the year. Clouds and rain are strong possibility any time of the year, although the summer months – between June and September/October – have longer periods of sunshine and higher temperatures.
It’s never too cold or too hot in the Azores, nevertheless, it’s a good idea to bring a selection of light clothes that you can wear in layers, as well as some warm outer clothing and a waterproof coat or an umbrella.
University – Universidade
Good Morning – Bom dia
Good Afternoon – Boa tarde
Good Evening/Night – Boa Noite
How are you? – Como está?
Please – Por favor
Could you please help me? – Pode ajudar-me, por favor?
Yes – Sim
No – Não
Breakfast – pequeno-almoço
Lunch – almoço
Dinner – jantar
ATM – Multibanco
Bus – Autocarro/minibus
After your arrival at the Azores, please notify, by e-mail, the External Relations Office (this is a very important step), so that we can provide the necessary information in order for you to start your mobility.
Our services will be available to receive you according to the scheduled meeting at Inforestudante (arrival periods).
For urgent matters, please contact the ERO to the following phone number: +351 296 650 169 (Monday to Friday, from 9 am to 12 pm and 2 pm to 4 pm).
At the UAc the Erasmus coordinators are the responsible persons for the students´mobilities.
The Learning Agreement (or changes to the LA) is signed only by the Erasmus coordinators.
Arrival and departure/attendance certificates are signed by the External Relations Office.
All documents are signed digitally.
Please schedule with your Erasmus coordinator in order to present yourself and get to know him/her. For this purpose, please send an e-mail to your Erasmus Coordinator.
All questions related to academic contents, timetables, alternatives in changing the Learning Agreement should be address to the Erasmus Coordinator, therefore, the Erasmus coordinator will be your main point of contact when it comes to all academic affairs.
Upon confirmation and digital signature, Erasmus documents must always be delivered, by e-mail, to the External Relations Office!
Who are the Erasmus Coordinators?
School of Health
Maria Leonor Raposo
School of Agrarian and Environmental Sciences
Joaquim Moreira da Silva
School of Social Sciences and Humanities
School of Sciences and Technology
School of Business and Economics
IVAR Academy (research institute)
Okeanos Institute (research)
Students already enroled for this course will receive an e-mail, from the School of Social Sciences and Humanities, with the date and time of an initial meeting to be held by the Portuguese Language teacher, during which students will be assigned to the appropriate class of portuguese.
Upon arrival, students may include the PLE in their Learning Agreements.
Students who have not chosen for the PLE registration, the UAc will not be able to guarantee available places in the portuguese course.
Students staying at our residence, must address, as soon as possible, to the Social Services in order to pay the residence fee. Students that have chosen bank transfer as a payment method, should send the bank transfer receipt to email@example.com
Ponta Delgada campus | Angra do Heroísmo campus
Monday to Friday
9 am to 12:00 pm
1:30 pm to 3:30 pm
The UAc has two different calendars: one belonging to the Nursing degree and another one for the rest of the degrees.
Classes at the UAc starts in September and ends in June. The UAc provides two exams seasons in each semester: regular and extraordinary. For the regular exam season, students are automatically enrolled. Admissions to the extraordinary exam season require previous registration, within 3 working days before the exam date. You must access InforEstudante to register, in the “Assessment Registration” menu.
In both semesters the UAc holds a welcome programe for all Incoming students. Students will be notified by email with all the information in order to attend the activities.
Please note that your mobility period (studies) at the UAc can only be confirmed according to our academic calendar, therefore, you must take this into consideration when establishing your grant/contract with your home university.
Students´ timetables are disclosed at the beginning of each semester (September for the 1st semester and January for the 2nd semester).
Timetables are available on-line here (portuguese version only).
For further assistance regarding the timetables, please contact your Erasmus Coordinator at the UAc.
Classes in Portugal are graded from 0 to 20.
Students are evaluated considering their work during the semester and according to the evaluation criteria.
The evaluation elements are established by the course teacher at the begining of the semester.
The minimum passing grade is 10/20.
Students who fail with a final grade lower than 10 are automatically enrolled in the regular exam season. In case students fail in the regular exam season, it’s possible to access the extraordinary exam season through a previous registration.
Please access Inforestudante (which is our academic management system) and follow the steps given by the system. Check your student number and keep that information in hand. Your student number will be your official UAc identification number and it may be required for several reasons.
After entering with your credentials, and for your own safety, the system will require that you choose your own password. Please note that to complete the enrolment, it’s required to follow the instructions given by the Inforestudante system.
It’s also mandatory, upon enrolment, to pay the Student Insurance, €3.05, by credit card or bank transfer (the specific information will be provided).
In case of any accident within the universities´ facilities, you should immediately inform the External Relations Office and the Administration Section by using the following contacts:
The Moodle platform is a system used between professors and students, where you can check and download the syllabi and materials provided by the professors in each course.
To access Moodle insert your student number and your password.
Please note that the first time you access Moodle, the system needs, at least, 2 hours to synchronize the data with the information in the Inforestudante.
External Relations Office (ERO)
(+351) 296 650 169 | firstname.lastname@example.org
Erasmus Coordinators at the UAc
School of Agriculture and Environment Sciences:
School of Business and Economics:
School of Social Sciences and Humanities:
School of Sciences and Technology:
School of Health:
School of Technologies and Administration:
Vulcanology and Risk Assessment Research Institute:
In the campus’ outdoor spaces, you have access to free WiFi and to the Eduroam network.
To set up your electronic devices, please contact the Information Technology Office.
Information Technology Office Opening Hours
Ponta Delgada campus
Monday to Thursday
1:30 pm to 4 pm
9:30 am to 12 pm
Angra do Heroísmo campus
Monday to Friday
1:30 pm to 4 pm
9:30 am to 12:30 pm
Monday to Thursday
2 pm to 4 pm
9:30 am to 12 pm
Coming to study in a different country is a major change in your life. Remember that this is a huge transition and it may take time to adjust to life in a different culture. So, be patient!
Take opportunities to familiarise yourself with the culture here and also to explore the beauties of our islands.
You can get an idea of what the things you can do at visitazores
Traveling between islands
If you wish to travel to other islands, during your free time, there are daily flights between the islands carried out by SATA airlines. Also, from May to October, you can travel between them by ferry operated by Atlantico line. Ferry tickets for students are about 35 to 40 euros.
We recommend students to get the InterYouth card, which offers the possibility of several discounts.
You can buy it:
Through the APP InterYouth Card:
or at one of the following sale points:
– Azores Youth Hostels
– RIAC (Integrated Network for Support to the Citizen) service points
– Travel agencies
– Students Association – University of the Azores
Getting Around in Ponta Delgada/Angra do Heroísmo
In Ponta Delgada or Angra do Heroísmo you can use the main public transportation: bus.
The bus tickets can be purchased at the sale points or even inside the bus.
You may also use the MiniBus, which offers you different routes inside Ponta Delgada and Angra do Heroísmo cities.
Download the app PDL Minibus:
Purchased inside the bus: €0.50
Purchased in advance (10 tickets): €4.00
In both cities, you also have at your disposal taxis:
+351 296 302 530 Central Taxis Ponta Delgada
+351 295 212 004/005 Angra do Heroísmo
+351 295 213 088 / 295 212 404 Angra do Heroísmo
Shopping centres: Everyday from 10 am to 10 pm.
Regular shops: Weekdays: Usually between 9 am to 6 pm. Saturday: from 9 am to 1 pm.
Banks: Only during weekdays from 8:30 am to 3:30 pm.
Pharmacies: Same schedules as regular shops. However, in order to guarantee a 24/day service, each day one pharmacy stays open all night. Each pharmacy has information indicating the pharmacy with that task.
Post offices: Only during weekdays from 8:30 am to 6 pm.
Changing the “Learning Agreement”
If you plan to change courses, it’s mandatory to change the Learning agreement, by using the proper document, therefore, you must proceed as explained:
If you don’t succeed in delivering the document in time, you will only have access to the classes established originally in your Learning Agreement!
Please ask the professor if your name is on the student list. If it is not, it means that you are not enrolled in that class, in this case, please contact the ERO.
If you do not pass a class during the semester, you will be automatically enrolled in a regular exam of that class.
If you do not pass the 1st exam, you need to register immediately for the resit exam of that class. If you do not register for the 2nd exam you can not complete it.
To register for the resit exam (extraordinary exam season), you must access InforEstudante, in the “Assessment Registration” menu, within 3 working days before the exam date.
At the end of the mobility, you must contact the External Relations Office, at least, one week in advance, considering your departure date.
Please do not leave the Azores without closing your mobility. It’s mandatory!
Procedures to fulfill:
The Transcript of Records is a digitally signed document, thus, will be sent to your home university by email.
Students who have attended successfully the portuguese course will receive a digitally signed diploma.